Privacy policy

Shopify.com operates this Web site, pursuant to agreements with puppyartisan.com. Both Shopify.com and puppyartisan.com ("we" or "us") recognize that you care how information about you is used and shared. This Privacy Policy describes how puppyartisan.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We refer to this automatically-collected information as "Device Information" through the use of cookies, log files, web beacons, tags, or pixels.

Like many websites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies do not contain personally identifiable information. Cookies help us to identify account holders and to optimize their shopping experience.

Also, we use "log files” to track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Lastly, “web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card details), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Using Personal Information

We believe in minimizing the data we collect. We will only use your data when we have been given permission to do so, when it is needed to deliver the Services that you have purchased, or for legal compliance or other lawful purposes. These usages include:

Delivering, updating, and improving the Services that we provide to you. We collect various data relating to your purchase, use, and interactions with our Services. We use this data to:

  • Offer products for sale
  • Process payments
  • Ship and fulfill your orders
  • Keep you up to date on new products, services, and offers
  • Identify and investigate security risks, errors, problems, and needed enhancements to our Services
  • Detect and prevent fraud and abuse of our Services
  • Collect statistics about the use of our Services
  • Analyze how you use our Services and which of our Services are most relevant to you

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify.com to power our online store. You can read more about how Shopify.com uses your Personal Information here: https://www.shopify.com/legal/privacy/

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your Rights’ section below.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 18.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@puppyartisan.com or by phone (647) 524-4283.